RCM Hot Water
Richard from RCM Hot Water with the branded work van on the Sunshine Coast

Hot Water Customer Reviews Across the Sunshine Coast

Reproduced from RCM's Google reviews, with the names as they were published. Nothing here is edited for content.

The reviews below are the ones RCM's Sunshine Coast customers left on Google. They are reproduced here in full rather than trimmed to the flattering half, and the names are as published, so you can find the originals and read them in context.

A theme runs through them that is worth naming: most mention turning up when promised and working the problem until it was actually solved, rather than the price. On a hot water call-out, that is usually what decides whether the job goes well.

A Rheem solar hot water tank installed by RCM on a Sunshine Coast roof

Google Reviews

Reviews published on RCM’s Google listing, reproduced with the names as they appear there.

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  • Paul Donovan

    Solar hot water repair

    5 out of 5
    Richard (RCM Hot Water) was superb in his tenacious problem-solving in which the solution was far from obvious and ultimately required ruling-out several potential problems to restore our solar hot water system to full working order. I would most definitely use his cheerful services again... and again...
  • Andrew Keir

    Sunshine Coast

    5 out of 5
    Best trades service I have had on the Sunshine Coast in 36 years. I would have no hesitation in recommending Richard and his business to anyone.
  • Lynette Wilson

    Sunshine Coast

    5 out of 5
    Cannot fault the service Richard provided, even when we threw him a few curve balls. Communication was excellent. Highly recommend RCM Hot Water Services.
  • Sascha Colley

    Rental property, same day replacement

    5 out of 5
    Richard from RCM Hot Water Services was amazing. The old hot water system of our rental property stopped working suddenly. I contacted Richard at 7.30am, he had the new hot water system quoted and installed by 2pm on the same day. He was helpful, knowledgeable and provided advice on placement of the system to suit our needs. I highly recommend Richard and RCM Hot Water Services! Great service, quality workmanship and competitive price.
  • Craig Talbot

    Heat pump installation

    5 out of 5
    Richard installed our new Rheem 270lt Sidevent heat pump water heater quickly and efficiently, and he cleaned up and took the old heater and all the packaging. The cost was extremely reasonable. We are so happy with the system. We have hot water all the time, even when we have a house full of guests, and best of all, we are saving money as the heater is so efficient, more so than solar. Highly recommend RCM, and would give it more stars if I could.
  • Alicia Ruth

    Emergency replacement

    5 out of 5
    I called RCM when my hot water system failed. Richard was on site to assist within a couple of hours, and the system was replaced the same day. Clear communication and excellent service. Thank you!
  • Kate

    Hot water replacement

    5 out of 5
    Great service from Richard. He explained prior to commencing the job what possible extra costs may be involved and completed the replacement of the hot water system quickly and efficiently. A quality job completed and left perfectly tidy. Thanks Richard.
  • Griffin Bambach

    Same day replacement

    5 out of 5
    Got Richard in to fix my hot water system, realised pretty quickly I needed a new one, and within a couple of hours he had been, gone, come back and hooked up a new system for me. Great conversation and very quick and efficient service. Wouldn't recommend more highly!
  • Jesse

    Hot water replacement

    5 out of 5
    Prompt, fast response! Professional, very competitive pricing. Now I have a perfectly installed (very neat, took the old system away, no hassle) and working hot water system that is higher quality than my old one. Highly recommend.
  • Gregory Galbacs

    Sunshine Coast

    5 out of 5
    Richard is one of those out there who would not ask you to leave a review but you do it anyway because you would like to let others know how professional and punctual his service is. Rare find. Got yourself a customer for life, mate!
  • Pauline Miller

    Next morning call out

    5 out of 5
    Rich responded to my text straight away and was able to make time to come out the next morning. He was so polite and was able to complete the job quickly. Definitely highly recommend.
  • Deidre Phillips

    Weekend enquiry

    5 out of 5
    Richard was great. He responded to my online enquiry on a Sunday morning! His advice was very much appreciated and the quality and efficiency of his work was 10/10. I would highly recommend RCM Hot Water Systems. Thanks Richard, we appreciate the work.
  • Elizabeth Dennis

    Sunshine Coast

    5 out of 5
    Great quality, reliable and friendly service! Highly recommend RCM Hot Water.

These are reproduced from RCM’s Google reviews with the names as published. This is a selection rather than the full set. Read them all on Google

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Frequently asked questions

Are these real reviews?

Yes. Every one is reproduced from RCM's Google reviews with the name as it was published, so you can search for the business on Google and read the originals in context. Nothing here is paraphrased, shortened to the flattering half, or written by us.

Is this every review RCM has?

No. This page shows a selection and the Google listing holds the full set, which is why the link to Google is there rather than buried. Google returns a handful at a time, ordered by what it considers most relevant rather than most recent, so the ones here will not always be the newest. Nothing has been filtered for flattery at this end, and no quote is composited or invented.

What should I actually take from them?

One theme, and it is worth more than the star count: they mention turning up when promised and working the problem until it was solved, rather than being cheap. On a hot water call-out that is usually what decides whether the job goes well, because the cost of a second visit and a wrong diagnosis dwarfs the difference between two quotes.

Can I speak to a previous customer?

Ask when you call. For a larger job, particularly a system changeover, that is a reasonable thing to want and Richard will arrange it where the customer is happy to be contacted. It is not something we can promise in advance on a page.

How do I leave a review?

Through the Google Business Profile for RCM Hot Water, which is where all of these came from. If something went wrong, please call before you write it. Most problems on a hot water job are fixable, and we would much rather fix it than read about it.

Want the same job done at your place?

Call Richard, or send the details and a photo of your system.

RCM works across Sunshine Coast and the hinterland. See the full Sunshine Coast service area for where we work regularly and where we travel on different terms.

RCM Hot Water on Google for the listing, opening hours and reviews.